Hawthorne Business Solutions

Hawthorne Business Solutions Pty Ltd | ABN 13 691 860 563 values and respects the privacy of the individuals we interact with and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APP) and the Privacy Act 1988 (Cth) as amended (Privacy Act).  

What is personal information?  

"Personal information" refers to any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.  

What personal information is collected...  

The personal information collected by Hawthorne Business Solutions about you depends on the nature of your dealings with us or what you choose to share.  

Collection of your personal information...  

Hawthorne Business Solutions collects your personal information directly from you when you interact with us over the phone, in person, via email, or online.  

The personal information collected may include:  

• Name  
• Mailing or street address  
• Email address  
• Phone number  

You are not obligated to provide the information requested.  

Using your personal information...  

Hawthorne Business Solutions uses personal information for various purposes related to our functions and activities, including:  

• Providing you with information or services that you request  
• Improving the quality of the services we offer  
• Internal administrative purposes  
• Marketing and research purposes  
• Disclosure of personal information to third parties  

Hawthorne Business Solutions may disclose your personal information to third parties in situations where you would reasonably expect us to do so. For example, we may share your personal information with our:  

- Professional services advisors (such as accountants, auditors, and legal advisors)  

- Third-party service providers (for instance, IT and software providers)  

- Marketing providers  

Protecting your personal information...  

Hawthorne Business Solutions will take reasonable steps to ensure that any identifiable personal information we have collected is stored securely. The measures utilized include:  

- Password protection  

- Technological measures (e.g., anti-virus software)  

Hawthorne Business Solutions website...  

Our website may collect non-personal information when you visit. It also uses cookies to gather anonymized data for the purpose of managing and enhancing the site. This data may include, but is not limited to, information such as your internet service provider, domain name, browser type, and the pages you access. This information typically does not identify individual users and is unlikely to be personal information.  

This website and email communications may also contain links to external websites. We do not control these third-party sites or their content. If you choose to visit them, their use will be subject to their own terms and privacy policies. It is your responsibility to review and understand how these external sites manage personal information.